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We appreciate your business and value you as a customer. Please take a few moments to review our terms and conditions. Your purchase of products from Marika Meyer Studio indicates an acceptance by you to be bound by these terms and conditions.
Payment
All pricing is in US dollars. Orders will only be accepted upon credit/payment approval. Applicable taxes according to state and local laws will apply to all purchases. The price and availability of our products are subject to change at any time without notice. We eserve the right to refuse any order of any item for any reason in our sole discretion. Payment in full is due prior to shipping.
Fabric Information
Due to the bespoke nature of our products and fluctuations in the digital printing process and texture of natural fibers, slight variations in the product may occur and are not considered flaws. Since fabric batches may vary, we strongly advise that customers request a stock cutting prior to ordering. No guarantees are made regarding colorfastness, fading or exact matching. All measurements quoted for repeats are approximate. All after-market finishes are done at customer request and risk. Marika Meyer Studio expressly disclaims any responsibility for and is not liable to buyer or any user for variance in color, shrinkage or damage to which an after -market treatment or finish has been applied such as Teflon, flameproofing, laminating, backing or stain protection etc.
Rug Information
The knitted weave is hand woven on a horizontal loom with side facing wool yarns. As with all handmade carpets, some yarns may sprout. In this case, it's best to snip the yarn at the base, never pull the yarn. No guarantees are made regarding colorfastness, fading or exact matching. Vacuums should be set on a higher carpet setting. We do not recommend high powered suction vacuums, as they can be overly aggressive and agitate the pile.
Inspection
All fabric and textiles are inspected carefully before shipping, however final responsibility for confirming that an order is correct and has no critical errors or flaws rests with the customer. Any errors or flaws must be brought to our attention within 5 business days of receipt or the items will be ineligible for return. Please do not cut fabric until you have checked for correct pattern, correct color, correct quality, correct quantity, cut lengths and any flaws. No fabric that has been cut will be eligible for return if cut, even if exhibiting critical flaws.
Returns
All items are final sale and non-refundable. Orders may be canceled if notice is received within 24 hours. Any item returned to us will be inspected first. We then will determine if an exchange will be processed, or store credit or refund issued. In accordance with state and local laws, any taxes paid will be refunded. Delivery fees will only be refunded if the item returned is found to have a manufacturer defect or was damaged in transit. Please note the following limitations on returns. We must be notified of errors/flaws in textiles or fabric within 5 days of receipt or the items will be ineligible for return. Print-to-order textiles and fabrics are non-refundable as they are produced and cut specially for you. We strongly suggest ordering swatches before placing your final order to avoid any confusion. We will not accept returns on any goods that have been cut and/or approved for production. In-stock items ship within 7 days of receipt of payment. Print-to-order fabric is put into production once payment is received and ships within approximately six weeks.
Custom
Upon color approval and receipt of payment, custom fabric and rug orders are put into production. Lead times for shipping are approximately six months for rugs and six weeks for fabric. Pease note that Marika Meyer Studio cannot provide definitive arrival times. All items are shipped and insured via UPS, FedEx or USPS. We will not be liable for any delay in shipment, or nonperformance caused by circumstances beyond our control, including, without limitation, act of God, fire, flood, pandemic, war, terrorism, government action, accident, labor trouble, or shortage, or inability to obtain material.
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Trade discounts are for trade professionals only. If you are a designer with a resale certificate, please fill out this form.
Trade discounts are given to design professionals who intend to resell our products to their clients at MSRP, Manufacturer's Suggested Retail Price. Designers may not share discount codes with friends or clients. We do not offer discounts to the end consumer unless we are running a sale. Tax exempt purchases should be marked up to MSRP. Trade partners are responsible for charging state sales tax as applicable.
By filling out our Trade Application, you are agreeing to our Terms and Conditions of Sale. Our trade discount is gratitude paid to our network of design professionals. We truly look forward to working with you.
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Disclaimer of Warranties/Limitations on Liability
We do not guarantee, represent or warrant that your use of our Service (Service is all website use and product purchase) will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable. You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you. You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and Services delivered to you through the Service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no case shall Marika Meyer Studio , our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, Service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
Indemnification
You agree to indemnify, defend and hold harmless Marika Meyer Studio, our subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, Service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference or your violation of any law or the rights of a third-party.
Choice of Law
These terms and conditions shall be governed by the laws of the State of Maryland, excluding those regarding conflict of laws. The parties hereby submit themselves to jurisdiction of the courts of the State of Maryland for any disputes arising out of or relating to these terms and conditions. Any legal action, arbitration and/or other proceeding is brought for the enforcement of these terms, or because of an alleged dispute, breach, default, or misrepresentation in connection with any of the provisions of this Agreement, the prevailing party or parties shall be entitled to recover reasonable attorneys’ fees and other costs incurred in that action, arbitration or proceeding, in addition to any other relief to which it/they may be entitled as permitted by law.
Entire Agreement/Severability
These terms and any policies or operating rules posted by us on this site or in respect to our Services constitutes the entire agreement and understanding between you and us and govern your use of our Services superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of our terms). Any ambiguities in the interpretation of these terms shall not be construed against the drafting party. In the event that any provision of these terms is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these terms such determination shall not affect the validity and enforceability of any other remaining provisions.
Intellectual Property
All content provided on this website, including all products and images are theintellectual property of Marika Meyer Studio unless otherwise noted. Some images are used with permission of owner. The content of the site and Services and our products are protected by United States trademark and copyright law. You may not modify, publish, transmit, participate in the transfer or sale of, create derivative works from, distribute, display, reproduce, or in any way exploit in any format whatsoever any of the content of the siter or our products, in whole or in part without our prior written consent. You may not remove any trademark, copyright, or other notice from the content of the site or the products. We reserve the right to pursue all available legal remedies against you if you violate this intellectual property policy.
Prohibited Uses
In addition to other prohibitions as set forth in these terms, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of our Services or any related website, other websites, or the Internet. We reserve the right to terminate your use of our Services or any related website for violating any of the prohibited uses.
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Marika Meyer Studio is committed to treating the personal and corporate information of our users with respect and sensitivity and we believe that you have the right to understand how your information is stored and used. Our privacy commitment is described in this Privacy Policy. As our services evolve and we perceive the need or desirability of using information collected in other ways, we may from time to time amend this Privacy Policy. We encourage you to check our Site frequently to see the current Privacy Policy in effect.
Information You Provide Us
In general, you can visit our Site without telling us who you are or revealing any information about yourself. If you choose to submit information, and are 18 years of age or older, we will collect your name, email address, telephone number and street address along with other information you may choose to submit when contacting us ("Personally Identifiable Information" or "PII"). By providing your PII to us, you explicitly agree to our collection and use of such information as described in this Privacy Policy. This Site is not designed nor intended to be attractive to users under the age of 18. Our terms and conditions of Use specifically prohibit the submission of information through the Site by those under the age of 18. We do not knowingly collect information from any person under the age of 18.
Cookies
We may use cookies to personalize our Site for you and to collect aggregate information about site usage by all of our users. A cookie is a text file that our Site transfers to your computer's hard drive for record-keeping purposes and to enhance the quality of your visit to our Site. The cookie assigns a random, unique number to your computer. It does not contain information which would personally identify you, although we can associate the cookie with any personal identifying information that you provide us while visiting our Site. Our cookie may record "clickstream" information (data reporting the URLs or names of the pages on our Site that you have visited). You can set your browser to refuse cookies but doing so will limit system performance and may even cause certain features of the Site to malfunction or not to work at all.
Use of Information
The use of your information is subject to the Privacy Policy in effect at the time of use. We sometimes use aggregated data (independent of any personal identifiers) for research and commercial purposes. This information includes what areas our users visit most frequently and what services they access most often. This information helps us develop a better site that is more useful and accessible to you. We may use your email address to contact you to respond to your inquiries or to provide information to you. You can elect not to receive emails from us by "unsubscribing" to an email you receive or by contacting us. We reveal Personally Identifiable Information about you to unaffiliated third parties if: (1) you request or authorize it; (2) the information is provided to help complete a transaction for you; (3) the information is provided to comply with the law, applicable regulations, court orders or subpoenas, to enforce our terms and policies or other agreements, or to protect our rights, property or safety or the rights, property or safety of our users or others (e.g., to a consumer reporting agency for fraud protection etc.); (4) the disclosure is done as part of a purchase, transfer or sale of services or assets (e.g., in the event that substantially all of our assets are acquired by another party, customer information may be one of the transferred assets); (5) the information is provided to our agents, outside vendors or service providers to perform functions on our behalf (e.g., analyzing data, providing marketing assistance, providing customer service, processing orders, etc.); or (6) to others as described in this Privacy Policy.
Access and Security
We use industry-standard, established security measures in place in our physical facilities and in our computer systems, databases, and communications networks that are designed reasonably to protect information contained within our systems from loss, misuse or alteration. However, information submitted through the Site is not encrypted or otherwise secured. Information If you choose to submit information to us about yourself or your company in order to register with us, the submission is governed by this Privacy Policy. While we respect our ideas and innovations, we are not responsible for maintaining the confidentiality of any non-public information that you provide us. Please do not submit sensitive information (such as date of birth or Social Security Numbers) to us through our Site.